Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 17119
VM0017119Membermember17119@example.test · +601110017119 · Preferred outlet: OPLUMO Outlet 1
Birthday SoonLunch
Consent Status
Opted In
Points Balance
44
Current loyalty balance
Lifetime Spend
RM 56
Across 1 visits
Total Visits
1
Since 2026-04-28
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
146d
2026-05-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
44 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 1
Outlet purchase
2026-05-04 · Member activity · RM 51.75
App session
2026-04-22 · OPLUMO Outlet 1
Points credited
2026-04-10 · Member activity · RM 58.65
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 1
Outlet purchase
2026-03-17 · Member activity · RM 65.55
Points credited
2026-03-05 · OPLUMO Outlet 1
Outlet purchase
2026-02-21 · Member activity · RM 72.45