Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 17112
VM0017112Membermember17112@example.test · +601110017112 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted In
Points Balance
264
Current loyalty balance
Lifetime Spend
RM 331
Across 9 visits
Total Visits
9
Since 2025-12-04
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
165d
2026-04-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
264 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 11
Outlet purchase
2026-04-15 · Member activity · RM 36.75
App session
2026-04-03 · OPLUMO Outlet 11
Points credited
2026-03-22 · Member activity · RM 41.65
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 11
Outlet purchase
2026-02-26 · Member activity · RM 46.55
Points credited
2026-02-14 · OPLUMO Outlet 11
Outlet purchase
2026-02-02 · Member activity · RM 51.45