Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 17101
VM0017101Membermember17101@example.test · +601110017101 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
910
Current loyalty balance
Lifetime Spend
RM 1,139
Across 26 visits
Total Visits
26
Since 2025-07-16
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
910 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 17
Outlet purchase
2026-09-27 · Member activity · RM 39.75
App session
2026-09-15 · OPLUMO Outlet 17
Points credited
2026-09-03 · Member activity · RM 45.05
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 17
Outlet purchase
2026-08-10 · Member activity · RM 50.35
Points credited
2026-07-29 · OPLUMO Outlet 17
Outlet purchase
2026-07-17 · Member activity · RM 55.65