Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 17100
VM0017100Membermember17100@example.test · +601110017100 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
576
Current loyalty balance
Lifetime Spend
RM 720
Across 28 visits
Total Visits
28
Since 2025-05-26
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
15d
2026-09-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
576 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 16
Outlet purchase
2026-09-12 · Member activity · RM 21.75
App session
2026-08-31 · OPLUMO Outlet 16
Points credited
2026-08-19 · Member activity · RM 24.65
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 16
Outlet purchase
2026-07-26 · Member activity · RM 27.55
Points credited
2026-07-14 · OPLUMO Outlet 16
Outlet purchase
2026-07-02 · Member activity · RM 30.45