Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 17090
VM0017090Membermember17090@example.test · +601110017090 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
827
Current loyalty balance
Lifetime Spend
RM 1,035
Across 11 visits
Total Visits
11
Since 2026-03-16
Average Order Value
RM 112
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
827 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 6
Outlet purchase
2026-08-31 · Member activity · RM 84.00
App session
2026-08-19 · OPLUMO Outlet 6
Points credited
2026-08-07 · Member activity · RM 95.20
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 6
Outlet purchase
2026-07-14 · Member activity · RM 106.40
Points credited
2026-07-02 · OPLUMO Outlet 6
Outlet purchase
2026-06-20 · Member activity · RM 117.60