Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17082
VM0017082Silvermember17082@example.test · +601110017082 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,633
Current loyalty balance
Lifetime Spend
RM 2,042
Across 35 visits
Total Visits
35
Since 2024-09-18
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
139d
2026-05-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,633 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 15
Outlet purchase
2026-05-11 · Member activity · RM 41.25
App session
2026-04-29 · OPLUMO Outlet 15
Points credited
2026-04-17 · Member activity · RM 46.75
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 15
Outlet purchase
2026-03-24 · Member activity · RM 52.25
Points credited
2026-03-12 · OPLUMO Outlet 15
Outlet purchase
2026-02-28 · Member activity · RM 57.75