Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 17079
VM0017079Membermember17079@example.test · +601110017079 · Preferred outlet: OPLUMO Outlet 12
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
889
Current loyalty balance
Lifetime Spend
RM 1,112
Across 18 visits
Total Visits
18
Since 2025-11-05
Average Order Value
RM 60
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
32d
2026-09-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
889 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 12
Outlet purchase
2026-08-26 · Member activity · RM 45.00
App session
2026-08-14 · OPLUMO Outlet 12
Points credited
2026-08-02 · Member activity · RM 51.00
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 12
Outlet purchase
2026-07-09 · Member activity · RM 57.00
Points credited
2026-06-27 · OPLUMO Outlet 12
Outlet purchase
2026-06-15 · Member activity · RM 63.00