Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 17078
VM0017078Goldmember17078@example.test · +601110017078 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted Out
Points Balance
3,095
Current loyalty balance
Lifetime Spend
RM 3,870
Across 24 visits
Total Visits
24
Since 2025-08-17
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,095 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 11
Outlet purchase
2026-09-23 · Member activity · RM 114.75
App session
2026-09-11 · OPLUMO Outlet 11
Points credited
2026-08-30 · Member activity · RM 130.05
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 11
Outlet purchase
2026-08-06 · Member activity · RM 145.35
Points credited
2026-07-25 · OPLUMO Outlet 11
Outlet purchase
2026-07-13 · Member activity · RM 160.65