Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 17074
VM0017074Membermember17074@example.test · +601110017074 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted Out
Points Balance
838
Current loyalty balance
Lifetime Spend
RM 1,049
Across 28 visits
Total Visits
28
Since 2025-05-09
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
32d
2026-09-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
838 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 7
Outlet purchase
2026-08-26 · Member activity · RM 24.00
App session
2026-08-14 · OPLUMO Outlet 7
Points credited
2026-08-02 · Member activity · RM 27.20
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 7
Outlet purchase
2026-07-09 · Member activity · RM 30.40
Points credited
2026-06-27 · OPLUMO Outlet 7
Outlet purchase
2026-06-15 · Member activity · RM 33.60