Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17070
VM0017070Goldmember17070@example.test · +601110017070 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
3,527
Current loyalty balance
Lifetime Spend
RM 4,410
Across 29 visits
Total Visits
29
Since 2024-12-19
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
155d
2026-05-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,527 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 3
Outlet purchase
2026-04-25 · Member activity · RM 120.75
App session
2026-04-13 · OPLUMO Outlet 3
Points credited
2026-04-01 · Member activity · RM 136.85
Win-back campaign delivered
2026-03-20 · OPLUMO Outlet 3
Outlet purchase
2026-03-08 · Member activity · RM 152.95
Points credited
2026-02-24 · OPLUMO Outlet 3
Outlet purchase
2026-02-12 · Member activity · RM 169.05