Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 17066
VM0017066Goldmember17066@example.test · +601110017066 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,297
Current loyalty balance
Lifetime Spend
RM 5,372
Across 40 visits
Total Visits
40
Since 2024-06-03
Average Order Value
RM 155
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
156d
2026-05-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,297 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 16
Outlet purchase
2026-04-24 · Member activity · RM 116.25
App session
2026-04-12 · OPLUMO Outlet 16
Points credited
2026-03-31 · Member activity · RM 131.75
Win-back campaign delivered
2026-03-19 · OPLUMO Outlet 16
Outlet purchase
2026-03-07 · Member activity · RM 147.25
Points credited
2026-02-23 · OPLUMO Outlet 16
Outlet purchase
2026-02-11 · Member activity · RM 162.75