Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 17060
VM0017060Silvermember17060@example.test · +601110017060 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,171
Current loyalty balance
Lifetime Spend
RM 2,714
Across 26 visits
Total Visits
26
Since 2025-06-12
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,171 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 10
Outlet purchase
2026-08-24 · Member activity · RM 69.00
App session
2026-08-12 · OPLUMO Outlet 10
Points credited
2026-07-31 · Member activity · RM 78.20
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 10
Outlet purchase
2026-07-07 · Member activity · RM 87.40
Points credited
2026-06-25 · OPLUMO Outlet 10
Outlet purchase
2026-06-13 · Member activity · RM 96.60