Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17058
VM0017058Membermember17058@example.test · +601110017058 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
242
Current loyalty balance
Lifetime Spend
RM 303
Across 4 visits
Total Visits
4
Since 2026-05-01
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
107d
2026-06-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
242 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 8
Outlet purchase
2026-06-12 · Member activity · RM 53.25
App session
2026-05-31 · OPLUMO Outlet 8
Points credited
2026-05-19 · Member activity · RM 60.35
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 8
Outlet purchase
2026-04-25 · Member activity · RM 67.45
Points credited
2026-04-13 · OPLUMO Outlet 8
Outlet purchase
2026-04-01 · Member activity · RM 74.55