Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 17057
VM0017057Goldmember17057@example.test · +601110017057 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted Out
Points Balance
2,848
Current loyalty balance
Lifetime Spend
RM 3,560
Across 22 visits
Total Visits
22
Since 2025-08-17
Average Order Value
RM 172
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,848 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 7
Outlet purchase
2026-08-18 · Member activity · RM 129.00
App session
2026-08-06 · OPLUMO Outlet 7
Points credited
2026-07-25 · Member activity · RM 146.20
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 7
Outlet purchase
2026-07-01 · Member activity · RM 163.40
Points credited
2026-06-19 · OPLUMO Outlet 7
Outlet purchase
2026-06-07 · Member activity · RM 180.60