Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17046
VM0017046Goldmember17046@example.test · +601110017046 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
3,919
Current loyalty balance
Lifetime Spend
RM 4,899
Across 40 visits
Total Visits
40
Since 2024-08-30
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
68d
2026-08-02
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,919 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 13
Outlet purchase
2026-07-21 · Member activity · RM 75.00
App session
2026-07-09 · OPLUMO Outlet 13
Points credited
2026-06-27 · Member activity · RM 85.00
Win-back campaign delivered
2026-06-15 · OPLUMO Outlet 13
Outlet purchase
2026-06-03 · Member activity · RM 95.00
Points credited
2026-05-22 · OPLUMO Outlet 13
Outlet purchase
2026-05-10 · Member activity · RM 105.00