Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 17040
VM0017040Membermember17040@example.test · +601110017040 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted Out
Points Balance
463
Current loyalty balance
Lifetime Spend
RM 579
Across 4 visits
Total Visits
4
Since 2026-07-18
Average Order Value
RM 118
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
29d
2026-09-10
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
463 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 7
Outlet purchase
2026-08-29 · Member activity · RM 88.50
App session
2026-08-17 · OPLUMO Outlet 7
Points credited
2026-08-05 · Member activity · RM 100.30
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 7
Outlet purchase
2026-07-12 · Member activity · RM 112.10
Points credited
2026-06-30 · OPLUMO Outlet 7
Outlet purchase
2026-06-18 · Member activity · RM 123.90