Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01704
VM0001704Goldmember1704@example.test · +601110001704 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted Out
Points Balance
2,843
Current loyalty balance
Lifetime Spend
RM 3,555
Across 26 visits
Total Visits
26
Since 2025-01-23
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
174d
2026-04-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,843 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 5
Outlet purchase
2026-04-06 · Member activity · RM 130.50
App session
2026-03-25 · OPLUMO Outlet 5
Points credited
2026-03-13 · Member activity · RM 147.90
Win-back campaign delivered
2026-03-01 · OPLUMO Outlet 5
Outlet purchase
2026-02-17 · Member activity · RM 165.30
Points credited
2026-02-05 · OPLUMO Outlet 5
Outlet purchase
2026-01-24 · Member activity · RM 182.70