Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 17037
VM0017037Membermember17037@example.test · +601110017037 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
21
Current loyalty balance
Lifetime Spend
RM 27
Across 1 visits
Total Visits
1
Since 2026-05-31
Average Order Value
RM 25
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
113d
2026-06-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
21 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 4
Outlet purchase
2026-06-06 · Member activity · RM 18.75
App session
2026-05-25 · OPLUMO Outlet 4
Points credited
2026-05-13 · Member activity · RM 21.25
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 4
Outlet purchase
2026-04-19 · Member activity · RM 23.75
Points credited
2026-04-07 · OPLUMO Outlet 4
Outlet purchase
2026-03-26 · Member activity · RM 26.25