Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 17020
VM0017020Membermember17020@example.test · +601110017020 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
631
Current loyalty balance
Lifetime Spend
RM 789
Across 22 visits
Total Visits
22
Since 2025-09-11
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
15d
2026-09-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
631 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 4
Outlet purchase
2026-09-12 · Member activity · RM 22.50
App session
2026-08-31 · OPLUMO Outlet 4
Points credited
2026-08-19 · Member activity · RM 25.50
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 4
Outlet purchase
2026-07-26 · Member activity · RM 28.50
Points credited
2026-07-14 · OPLUMO Outlet 4
Outlet purchase
2026-07-02 · Member activity · RM 31.50