Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 17007
VM0017007Goldmember17007@example.test · +601110017007 · Preferred outlet: OPLUMO Outlet 8
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,875
Current loyalty balance
Lifetime Spend
RM 3,594
Across 21 visits
Total Visits
21
Since 2025-09-29
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,875 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 8
Outlet purchase
2026-09-12 · Member activity · RM 128.25
App session
2026-08-31 · OPLUMO Outlet 8
Points credited
2026-08-19 · Member activity · RM 145.35
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 8
Outlet purchase
2026-07-26 · Member activity · RM 162.45
Points credited
2026-07-14 · OPLUMO Outlet 8
Outlet purchase
2026-07-02 · Member activity · RM 179.55