Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 17001
VM0017001Membermember17001@example.test · +601110017001 · Preferred outlet: OPLUMO Outlet 2
FamilyDelivery
Consent Status
Opted Out
Points Balance
885
Current loyalty balance
Lifetime Spend
RM 1,107
Across 15 visits
Total Visits
15
Since 2025-09-10
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
142d
2026-05-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
885 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 2
Outlet purchase
2026-05-08 · Member activity · RM 61.50
App session
2026-04-26 · OPLUMO Outlet 2
Points credited
2026-04-14 · Member activity · RM 69.70
Win-back campaign delivered
2026-04-02 · OPLUMO Outlet 2
Outlet purchase
2026-03-21 · Member activity · RM 77.90
Points credited
2026-03-09 · OPLUMO Outlet 2
Outlet purchase
2026-02-25 · Member activity · RM 86.10