Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 16989
VM0016989Silvermember16989@example.test · +601110016989 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,030
Current loyalty balance
Lifetime Spend
RM 2,538
Across 36 visits
Total Visits
36
Since 2024-12-19
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
29d
2026-09-10
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,030 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 7
Outlet purchase
2026-08-29 · Member activity · RM 42.75
App session
2026-08-17 · OPLUMO Outlet 7
Points credited
2026-08-05 · Member activity · RM 48.45
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 7
Outlet purchase
2026-07-12 · Member activity · RM 54.15
Points credited
2026-06-30 · OPLUMO Outlet 7
Outlet purchase
2026-06-18 · Member activity · RM 59.85