Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 16964
VM0016964Membermember16964@example.test · +601110016964 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
175
Current loyalty balance
Lifetime Spend
RM 220
Across 6 visits
Total Visits
6
Since 2026-06-28
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
13d
2026-09-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
175 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 16
Outlet purchase
2026-09-14 · Member activity · RM 24.00
App session
2026-09-02 · OPLUMO Outlet 16
Points credited
2026-08-21 · Member activity · RM 27.20
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 16
Outlet purchase
2026-07-28 · Member activity · RM 30.40
Points credited
2026-07-16 · OPLUMO Outlet 16
Outlet purchase
2026-07-04 · Member activity · RM 33.60