Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 16957
VM0016957Membermember16957@example.test · +601110016957 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
655
Current loyalty balance
Lifetime Spend
RM 819
Across 18 visits
Total Visits
18
Since 2025-06-20
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
170d
2026-04-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
655 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 9
Outlet purchase
2026-04-10 · Member activity · RM 43.50
App session
2026-03-29 · OPLUMO Outlet 9
Points credited
2026-03-17 · Member activity · RM 49.30
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 9
Outlet purchase
2026-02-21 · Member activity · RM 55.10
Points credited
2026-02-09 · OPLUMO Outlet 9
Outlet purchase
2026-01-28 · Member activity · RM 60.90