Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16956
VM0016956Goldmember16956@example.test · +601110016956 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,508
Current loyalty balance
Lifetime Spend
RM 5,636
Across 39 visits
Total Visits
39
Since 2024-07-06
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
141d
2026-05-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,508 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 8
Outlet purchase
2026-05-09 · Member activity · RM 93.75
App session
2026-04-27 · OPLUMO Outlet 8
Points credited
2026-04-15 · Member activity · RM 106.25
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 8
Outlet purchase
2026-03-22 · Member activity · RM 118.75
Points credited
2026-03-10 · OPLUMO Outlet 8
Outlet purchase
2026-02-26 · Member activity · RM 131.25