Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16920
VM0016920Membermember16920@example.test · +601110016920 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted Out
Points Balance
884
Current loyalty balance
Lifetime Spend
RM 1,105
Across 20 visits
Total Visits
20
Since 2025-06-17
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
137d
2026-05-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
884 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 6
Outlet purchase
2026-05-13 · Member activity · RM 39.75
App session
2026-05-01 · OPLUMO Outlet 6
Points credited
2026-04-19 · Member activity · RM 45.05
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 6
Outlet purchase
2026-03-26 · Member activity · RM 50.35
Points credited
2026-03-14 · OPLUMO Outlet 6
Outlet purchase
2026-03-02 · Member activity · RM 55.65