Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 16894
VM0016894Silvermember16894@example.test · +601110016894 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
1,227
Current loyalty balance
Lifetime Spend
RM 1,535
Across 26 visits
Total Visits
26
Since 2025-04-09
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
98d
2026-07-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,227 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 14
Outlet purchase
2026-06-21 · Member activity · RM 38.25
App session
2026-06-09 · OPLUMO Outlet 14
Points credited
2026-05-28 · Member activity · RM 43.35
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 14
Outlet purchase
2026-05-04 · Member activity · RM 48.45
Points credited
2026-04-22 · OPLUMO Outlet 14
Outlet purchase
2026-04-10 · Member activity · RM 53.55