Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01689
VM0001689Membermember1689@example.test · +601110001689 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted Out
Points Balance
956
Current loyalty balance
Lifetime Spend
RM 1,195
Across 40 visits
Total Visits
40
Since 2024-10-17
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
956 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 7
Outlet purchase
2026-09-07 · Member activity · RM 22.50
App session
2026-08-26 · OPLUMO Outlet 7
Points credited
2026-08-14 · Member activity · RM 25.50
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 7
Outlet purchase
2026-07-21 · Member activity · RM 28.50
Points credited
2026-07-09 · OPLUMO Outlet 7
Outlet purchase
2026-06-27 · Member activity · RM 31.50