Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16884
VM0016884Platinummember16884@example.test · +601110016884 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,143
Current loyalty balance
Lifetime Spend
RM 6,429
Across 43 visits
Total Visits
43
Since 2024-08-24
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
20d
2026-09-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,143 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 4
Outlet purchase
2026-09-07 · Member activity · RM 107.25
App session
2026-08-26 · OPLUMO Outlet 4
Points credited
2026-08-14 · Member activity · RM 121.55
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 4
Outlet purchase
2026-07-21 · Member activity · RM 135.85
Points credited
2026-07-09 · OPLUMO Outlet 4
Outlet purchase
2026-06-27 · Member activity · RM 150.15