Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 16881
VM0016881Membermember16881@example.test · +601110016881 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
118
Current loyalty balance
Lifetime Spend
RM 149
Across 3 visits
Total Visits
3
Since 2026-05-25
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
101d
2026-06-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
118 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 1
Outlet purchase
2026-06-18 · Member activity · RM 48.00
App session
2026-06-06 · OPLUMO Outlet 1
Points credited
2026-05-25 · Member activity · RM 54.40
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 1
Outlet purchase
2026-05-01 · Member activity · RM 60.80
Points credited
2026-04-19 · OPLUMO Outlet 1
Outlet purchase
2026-04-07 · Member activity · RM 67.20