Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 16870
VM0016870Membermember16870@example.test · +601110016870 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
323
Current loyalty balance
Lifetime Spend
RM 405
Across 14 visits
Total Visits
14
Since 2026-02-09
Average Order Value
RM 33
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
323 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 7
Outlet purchase
2026-09-19 · Member activity · RM 24.75
App session
2026-09-07 · OPLUMO Outlet 7
Points credited
2026-08-26 · Member activity · RM 28.05
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 7
Outlet purchase
2026-08-02 · Member activity · RM 31.35
Points credited
2026-07-21 · OPLUMO Outlet 7
Outlet purchase
2026-07-09 · Member activity · RM 34.65