Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16860
VM0016860Silvermember16860@example.test · +601110016860 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,182
Current loyalty balance
Lifetime Spend
RM 1,479
Across 12 visits
Total Visits
12
Since 2025-12-23
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
92d
2026-07-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,182 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 14
Outlet purchase
2026-06-27 · Member activity · RM 112.50
App session
2026-06-15 · OPLUMO Outlet 14
Points credited
2026-06-03 · Member activity · RM 127.50
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 14
Outlet purchase
2026-05-10 · Member activity · RM 142.50
Points credited
2026-04-28 · OPLUMO Outlet 14
Outlet purchase
2026-04-16 · Member activity · RM 157.50