Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 16858
VM0016858Silvermember16858@example.test · +601110016858 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,363
Current loyalty balance
Lifetime Spend
RM 1,704
Across 33 visits
Total Visits
33
Since 2024-11-12
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
120d
2026-06-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,363 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-11 · OPLUMO Outlet 12
Outlet purchase
2026-05-30 · Member activity · RM 42.75
App session
2026-05-18 · OPLUMO Outlet 12
Points credited
2026-05-06 · Member activity · RM 48.45
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 12
Outlet purchase
2026-04-12 · Member activity · RM 54.15
Points credited
2026-03-31 · OPLUMO Outlet 12
Outlet purchase
2026-03-19 · Member activity · RM 59.85