Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16848
VM0016848Silvermember16848@example.test · +601110016848 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,342
Current loyalty balance
Lifetime Spend
RM 1,678
Across 14 visits
Total Visits
14
Since 2026-02-09
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
8d
2026-10-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,342 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 2
Outlet purchase
2026-09-19 · Member activity · RM 100.50
App session
2026-09-07 · OPLUMO Outlet 2
Points credited
2026-08-26 · Member activity · RM 113.90
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 2
Outlet purchase
2026-08-02 · Member activity · RM 127.30
Points credited
2026-07-21 · OPLUMO Outlet 2
Outlet purchase
2026-07-09 · Member activity · RM 140.70