Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01684
VM0001684Silvermember1684@example.test · +601110001684 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,467
Current loyalty balance
Lifetime Spend
RM 1,834
Across 15 visits
Total Visits
15
Since 2025-08-31
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
152d
2026-05-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,467 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 2
Outlet purchase
2026-04-28 · Member activity · RM 100.50
App session
2026-04-16 · OPLUMO Outlet 2
Points credited
2026-04-04 · Member activity · RM 113.90
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 2
Outlet purchase
2026-03-11 · Member activity · RM 127.30
Points credited
2026-02-27 · OPLUMO Outlet 2
Outlet purchase
2026-02-15 · Member activity · RM 140.70