Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16836
VM0016836Membermember16836@example.test · +601110016836 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
107
Current loyalty balance
Lifetime Spend
RM 134
Across 2 visits
Total Visits
2
Since 2026-08-15
Average Order Value
RM 60
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
107 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 7
Outlet purchase
2026-08-21 · Member activity · RM 45.00
App session
2026-08-09 · OPLUMO Outlet 7
Points credited
2026-07-28 · Member activity · RM 51.00
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 7
Outlet purchase
2026-07-04 · Member activity · RM 57.00
Points credited
2026-06-22 · OPLUMO Outlet 7
Outlet purchase
2026-06-10 · Member activity · RM 63.00