Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 16819
VM0016819Silvermember16819@example.test · +601110016819 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted In
Points Balance
1,297
Current loyalty balance
Lifetime Spend
RM 1,622
Across 26 visits
Total Visits
26
Since 2025-07-09
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,297 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 7
Outlet purchase
2026-09-20 · Member activity · RM 61.50
App session
2026-09-08 · OPLUMO Outlet 7
Points credited
2026-08-27 · Member activity · RM 69.70
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 7
Outlet purchase
2026-08-03 · Member activity · RM 77.90
Points credited
2026-07-22 · OPLUMO Outlet 7
Outlet purchase
2026-07-10 · Member activity · RM 86.10