Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 16809
VM0016809Membermember16809@example.test · +601110016809 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted In
Points Balance
855
Current loyalty balance
Lifetime Spend
RM 1,069
Across 8 visits
Total Visits
8
Since 2026-01-25
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
131d
2026-05-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
855 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 14
Outlet purchase
2026-05-19 · Member activity · RM 124.50
App session
2026-05-07 · OPLUMO Outlet 14
Points credited
2026-04-25 · Member activity · RM 141.10
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 14
Outlet purchase
2026-04-01 · Member activity · RM 157.70
Points credited
2026-03-20 · OPLUMO Outlet 14
Outlet purchase
2026-03-08 · Member activity · RM 174.30