Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 16807
VM0016807Goldmember16807@example.test · +601110016807 · Preferred outlet: OPLUMO Outlet 12
Birthday SoonLunch
Consent Status
Opted In
Points Balance
3,158
Current loyalty balance
Lifetime Spend
RM 3,949
Across 43 visits
Total Visits
43
Since 2024-08-05
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,158 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 12
Outlet purchase
2026-08-19 · Member activity · RM 74.25
App session
2026-08-07 · OPLUMO Outlet 12
Points credited
2026-07-26 · Member activity · RM 84.15
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 12
Outlet purchase
2026-07-02 · Member activity · RM 94.05
Points credited
2026-06-20 · OPLUMO Outlet 12
Outlet purchase
2026-06-08 · Member activity · RM 103.95