Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 16762
VM0016762Goldmember16762@example.test · +601110016762 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted Out
Points Balance
4,209
Current loyalty balance
Lifetime Spend
RM 5,262
Across 39 visits
Total Visits
39
Since 2024-11-05
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,209 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 1
Outlet purchase
2026-09-08 · Member activity · RM 89.25
App session
2026-08-27 · OPLUMO Outlet 1
Points credited
2026-08-15 · Member activity · RM 101.15
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 1
Outlet purchase
2026-07-22 · Member activity · RM 113.05
Points credited
2026-07-10 · OPLUMO Outlet 1
Outlet purchase
2026-06-28 · Member activity · RM 124.95