Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 16756
VM0016756Platinummember16756@example.test · +601110016756 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
6,006
Current loyalty balance
Lifetime Spend
RM 7,508
Across 37 visits
Total Visits
37
Since 2024-08-19
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
133d
2026-05-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
6,006 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 12
Outlet purchase
2026-05-17 · Member activity · RM 127.50
App session
2026-05-05 · OPLUMO Outlet 12
Points credited
2026-04-23 · Member activity · RM 144.50
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 12
Outlet purchase
2026-03-30 · Member activity · RM 161.50
Points credited
2026-03-18 · OPLUMO Outlet 12
Outlet purchase
2026-03-06 · Member activity · RM 178.50