Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 16734
VM0016734Goldmember16734@example.test · +601110016734 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
4,151
Current loyalty balance
Lifetime Spend
RM 5,189
Across 37 visits
Total Visits
37
Since 2024-07-15
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
168d
2026-04-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,151 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 7
Outlet purchase
2026-04-12 · Member activity · RM 90.75
App session
2026-03-31 · OPLUMO Outlet 7
Points credited
2026-03-19 · Member activity · RM 102.85
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 7
Outlet purchase
2026-02-23 · Member activity · RM 114.95
Points credited
2026-02-11 · OPLUMO Outlet 7
Outlet purchase
2026-01-30 · Member activity · RM 127.05