Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 16722
VM0016722Membermember16722@example.test · +601110016722 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted Out
Points Balance
382
Current loyalty balance
Lifetime Spend
RM 478
Across 15 visits
Total Visits
15
Since 2026-01-21
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
9d
2026-09-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
382 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 12
Outlet purchase
2026-09-18 · Member activity · RM 29.25
App session
2026-09-06 · OPLUMO Outlet 12
Points credited
2026-08-25 · Member activity · RM 33.15
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 12
Outlet purchase
2026-08-01 · Member activity · RM 37.05
Points credited
2026-07-20 · OPLUMO Outlet 12
Outlet purchase
2026-07-08 · Member activity · RM 40.95