Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01672
VM0001672Silvermember1672@example.test · +601110001672 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
1,793
Current loyalty balance
Lifetime Spend
RM 2,242
Across 42 visits
Total Visits
42
Since 2024-09-09
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
22d
2026-09-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,793 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 7
Outlet purchase
2026-09-05 · Member activity · RM 38.25
App session
2026-08-24 · OPLUMO Outlet 7
Points credited
2026-08-12 · Member activity · RM 43.35
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 7
Outlet purchase
2026-07-19 · Member activity · RM 48.45
Points credited
2026-07-07 · OPLUMO Outlet 7
Outlet purchase
2026-06-25 · Member activity · RM 53.55