Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16716
VM0016716Membermember16716@example.test · +601110016716 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
75
Current loyalty balance
Lifetime Spend
RM 94
Across 3 visits
Total Visits
3
Since 2026-03-09
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
178d
2026-04-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
75 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 6
Outlet purchase
2026-04-02 · Member activity · RM 20.25
App session
2026-03-21 · OPLUMO Outlet 6
Points credited
2026-03-09 · Member activity · RM 22.95
Win-back campaign delivered
2026-02-25 · OPLUMO Outlet 6
Outlet purchase
2026-02-13 · Member activity · RM 25.65
Points credited
2026-02-01 · OPLUMO Outlet 6
Outlet purchase
2026-01-20 · Member activity · RM 28.35