Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 16700
VM0016700Membermember16700@example.test · +601110016700 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
689
Current loyalty balance
Lifetime Spend
RM 862
Across 15 visits
Total Visits
15
Since 2026-01-14
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
16d
2026-09-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
689 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 7
Outlet purchase
2026-09-11 · Member activity · RM 47.25
App session
2026-08-30 · OPLUMO Outlet 7
Points credited
2026-08-18 · Member activity · RM 53.55
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 7
Outlet purchase
2026-07-25 · Member activity · RM 59.85
Points credited
2026-07-13 · OPLUMO Outlet 7
Outlet purchase
2026-07-01 · Member activity · RM 66.15