Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 16698
VM0016698Silvermember16698@example.test · +601110016698 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,381
Current loyalty balance
Lifetime Spend
RM 2,977
Across 22 visits
Total Visits
22
Since 2025-06-23
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
95d
2026-07-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,381 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 5
Outlet purchase
2026-06-24 · Member activity · RM 96.75
App session
2026-06-12 · OPLUMO Outlet 5
Points credited
2026-05-31 · Member activity · RM 109.65
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 5
Outlet purchase
2026-05-07 · Member activity · RM 122.55
Points credited
2026-04-25 · OPLUMO Outlet 5
Outlet purchase
2026-04-13 · Member activity · RM 135.45