Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 16683
VM0016683Silvermember16683@example.test · +601110016683 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted In
Points Balance
2,040
Current loyalty balance
Lifetime Spend
RM 2,550
Across 23 visits
Total Visits
23
Since 2025-08-30
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
9d
2026-09-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,040 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 7
Outlet purchase
2026-09-18 · Member activity · RM 93.00
App session
2026-09-06 · OPLUMO Outlet 7
Points credited
2026-08-25 · Member activity · RM 105.40
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 7
Outlet purchase
2026-08-01 · Member activity · RM 117.80
Points credited
2026-07-20 · OPLUMO Outlet 7
Outlet purchase
2026-07-08 · Member activity · RM 130.20