Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 16674
VM0016674Goldmember16674@example.test · +601110016674 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,064
Current loyalty balance
Lifetime Spend
RM 5,081
Across 35 visits
Total Visits
35
Since 2025-01-20
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,064 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 15
Outlet purchase
2026-09-12 · Member activity · RM 124.50
App session
2026-08-31 · OPLUMO Outlet 15
Points credited
2026-08-19 · Member activity · RM 141.10
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 15
Outlet purchase
2026-07-26 · Member activity · RM 157.70
Points credited
2026-07-14 · OPLUMO Outlet 15
Outlet purchase
2026-07-02 · Member activity · RM 174.30