Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16644
VM0016644Silvermember16644@example.test · +601110016644 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,168
Current loyalty balance
Lifetime Spend
RM 1,460
Across 12 visits
Total Visits
12
Since 2026-03-08
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,168 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 2
Outlet purchase
2026-09-10 · Member activity · RM 105.00
App session
2026-08-29 · OPLUMO Outlet 2
Points credited
2026-08-17 · Member activity · RM 119.00
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 2
Outlet purchase
2026-07-24 · Member activity · RM 133.00
Points credited
2026-07-12 · OPLUMO Outlet 2
Outlet purchase
2026-06-30 · Member activity · RM 147.00